Training Courses & Delivery

DSI offers training courses and workshops for organization and personal development. Each program is delivered in a number of different formats including half-day workshops, weekly or monthly classes and weekend retreats. Our facilitators have decades of experience, and while training styles vary, they consistently integrate enthusiasm, humor and interaction to make unforgettable experiences.

While many levels and courses are available, the modular approach lets DSI compile courses targeted at your personnel development and business goals, addressing your specific needs. Descriptions of these courses and workshops are available at the 360 Solutions website. DSI is an authorized dealer for 360 Solutions.

Upper Management | Mid-Management | Entry Level and Supervisors | Workshops

Upper Management
Principles of High Performance
  • Traditional vs. High Performance Paradigms
  • Characteristics of High Performance
  • Building Trust
  • High Performance Tools and Plans
Assessing Your Organization for High Performance
  • The Transformation Model
  • Current Results
  • Business Environment
  • Current Strategy
  • Core Process
  • Structure
  • Systems
  • Culture
  • Opportunities and Plans
Developing High Performance Strategy
  • Overview of Strategy
  • Analyzing the Business Environment
  • Forecasting the Future
  • Creating Core Ideology
  • Defining Your Strategic Direction
  • Defining Your Competitive Advantage
  • Setting Goals
  • Creating a Master Plan
Developing High Performance Teams
  • Fundamentals of High Performance Teams
  • The Team Charter
  • Effective Meetings
  • Customer Focus
  • Managing the Process
  • Team Member Roles and Responsibilities
  • Setting Goals and Keeping Score
High Performance Leadership
  • Principles of Leadership
  • Practices of Empowering Leaders
  • The Five Leadership Roles
  • Leadership Practices: A Self-Assessment
  • Personal Productivity
  • Fundamentals of High Performance Teams
  • Performance Expectations
  • Empowering Others for Success
Self Mastery: A Plan for Personal Success
  • The Integrity Model
  • Conquer Your Key Moments
  • Embrace Reality
  • Exercise Responsibility
  • Clarify Your Vision
  • Define Your Purpose
  • Act with Integrity
  • Value Who You Are
Skills for High Performance Teamwork
  • Basic Communication
  • Giving and Receiving Feedback
  • Group Dynamics
  • Team Decision Making
  • Team Problem Solving
  • Conflict Resolution
  • Time Management
The Trust Factor: Creating Win-Win Relationships
  • The Trust Imperative
  • Collusion
  • A Change of Heart
  • Face to Face Communication
  • Interpersonal Dialogue: Core Principles
  • Interpersonal Dialogue: The Steps
  • Harnessing Harmful Behavior
  • Strengthening Our Relationships

 

Mid-Management
Career Builder
  • Building Trust
  • Creating Teams
  • Face to Face
  • Effective Meetings
  • Emotional Excellence
  • Taking Responsibility
  • Conflict Resolution
  • Empowering Employees
  • Setting Performance Expectations
  • Time Management
  • Team Decisions
  • Winning Relationships
Core Skills
  • Goal Setting and Planning
  • Leveraging Time
  • Communication
  • Negotiation
  • Teamwork
  • Action Plan
Principles of Partnership Selling
  • Partnering
  • Value Profiling
  • Developing Benefits
  • Presenting Solutions
  • Handling Objections
  • Closing
  • Putting It All Together

 

Entry Level and Supervisors
Positive Impact
  • Attitude
  • Personal Accountability
  • Balance
  • Change
  • Productivity
  • Communication
  • Leadership Opportunities
Core Skills
  • Goal Setting and Planning
  • Leveraging Time
  • Communication
  • Negotiation
  • Teamwork
  • Action Plan

 

Workshops
  • Becoming Customer Focused
  • Coaching Your Business Team
  • Hiring for the 21st Century
  • The Art of Time Management
  • Building Your Team for Success
  • Making Meetings Work
  • Resolving Conflicts the Right Way
  • Becoming an Effective Leader
  • Reaching Success Through Self-Mastery
  • New Employee Orientation
  • In Pursuit of Goals
  • Leading Through Trust
  • The Art of Negotiation
  • Speaking in Public
  • Leading People Through Change
  • How to Manage Projects and Meet Deadlines
  • Becoming a High Performance Sales Professional
  • Communicating with Skill
  • Effective Delegation Skills
  • Handling Problem People Successfully
  • Winning the Battle Against Negativity
  • Learning to Control Stress
  • Discovering Excellence as a Supervisor
  • How to Give and Receive Feedback
  • Preventing Workplace Procrastination
  • Learning for Life
  • Making Work Fun
  • The Value of Mentoring
  • Creative Thinking and You
  • Performance Reviews that Really Work